1. Refund Policy
- NoLoss does not offer its own refund window or guarantee. Refunds are governed by the policy of the platform you purchased through.
- Purchased from the App Store: Apple's refund process applies (reportaproblem.apple.com).
- Purchased from Google Play: Google Play's refund policy applies.
- Purchased on the web via Stripe: write to support@noloss.app and we will review your request.
2. Cancelling Your Subscription
- Cancel with one click from User panel > Subscription.
- After cancellation your protection continues until the end of the current period; no further payment is taken.
3. Automatic Renewal
- Weekly and yearly subscriptions renew automatically.
- You are notified by email 3 days before renewal.
4. Lifetime Plan
- A one-time payment; there is no cancellation or renewal.